Seamless communication and trust are especially important in a clinical or hospital environment where small misunderstandings can put a patient's health at risk. Time is crucial, and there's no room for error.
With increased diversity among both staff and patients, the likelihood of miscommunication increases. Practicing medicine becomes difficult when all parties can't understand each other well. Patients experience this disconnect. In fact, communication issues, as measured by Press Ganey, impact the quality rankings of many healthcare institutions.
ARI's language comprehension and accent reduction programs enable both native and non-native speaking healthcare professionals to engage in patient-centered communication. As a result, they’re better able to understand and guide their patients to health, while gaining their trust and confidence.
"I was also very much impressed with her continued help after the training sessions were over. I approached her recently asking whether she would have time to help me with pronunciation of some words, and she was more than willing to give me very helpful feedback."