It is 10 times more expensive to bring on new clients than to retain existing clients.1
Your organization's long-term growth depends on your ability to retain existing customers. Since trust and transparency are key factors in developing and maintaining customer loyalty, communication breakdowns can be particularly damaging to client relationships. Without a strong level of mutual comprehension, clients may begin to lose confidence in your ability to serve them adequately.
ARI's accent comprehension and accent reduction programs give your employees the flexibility required to keep all lines of communication open and effective. This will help them convey their professional expertise and effectively communicate the unique value your business provides.
1 http://www.census.gov/prod/2009pubs/acs-10.pdf (PDF, 625k)
"I believe you heard this from each and every one of your students, but you really help not only with the accent but you boost the self assurance of each of the persons that is lucky enough to be on your training. I did enjoy the experience not only for the improvement on the way I communicate but also for the professionalism and concern you put into the task of helping me. It is (normal for me) to keep the upmost respect for the teachers I had during my learning years. You sure have a special place among them due to your dedication and for the tremendous impact your teaching has had in my career."
- Participant from a Leading Technology Company