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Case Study: Global Manufacturing

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My company manufactures products globally, and thus, I am part of a very diverse workforce. I had concerns before beginning the program, because I knew people had difficulty understanding me.

Yet, I worried I would not be able to make progress in such a short amount of time. Also, I wasn't sure if I would be able to practice enough to make progress and then I would be unsuccessful.

During my program, I met online with my instructor once a week for three and a half months. Learning online was just right. It felt the same as going to class, and it was as effective as being onsite in a physical classroom. Yet, the flexibility of participating virtually was easier. I greatly enjoyed learning why I had difficulty with my English pronunciation and where my particular challenges came from. My gratitude goes to my instructor, who always made the material interesting for me.

I believe my program was a complete success. When I think back on my initial concerns, I realize I made an extraordinary amount of progress. Also, the practice was so structured that I was able to make progress everywhere I needed to. I know I will continue to improve because I self-assess after every conversation, meeting, or presentation. I go over in my head the words and sounds I stumbled on and then practice, practice, practice. During the conversations, I stop and re-start with the right pronunciation. I now have the tools to keep improving in my personal and professional life.

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